May I escape a agreement to purchase a motor automobile from a car or truck dealer? Your Cooling-off liberties

May I escape a agreement to purchase a motor automobile from a car or truck dealer? Your Cooling-off liberties

This factsheet provides you details about the ability to cancel an agreement with a engine vehicle investor with the period that is cooling-off the Motor Car Traders Act 1986 (Vic). Regulations Handbook provides information regarding other liberties you may have.

If you’d like to you will need to get out of contract having an engine automobile investor, look for advice that is legal. It could be a lot more difficult – and frequently impossible – to work out your legal rights if you allow too much time pass.


You have the straight to cancel a agreement to shop for automobile from a engine vehicle investor:

Three ‘clear days’ does not range from the time on that your contract had been finalized, Saturday, Sunday or perhaps a general public vacation.[ii] A notice setting-out your rights that are cooling-off be within the contract.[iii]


STEP ONE: Get advice about all of the liberties you may have to cancel the agreement, as well as your cooling-off legal rights.

STEP TWO: Fax a letter towards the engine vehicle investor

Termination on the basis of the cooling-off right must be on paper. An example page are present below.

Be sure you keep a duplicate of the letter and proof you signing the contract that it was received by the motor car trader within three clear days of.


For agreements joined into on or after 3 November 2014, your cooling-off rights end in the event that you accept distribution associated with the automobile inside the 3 time period that is cooling-off.[iv]

In the event that engine automobile investor lets you know that you don’t have cooling-off legal rights, have advice to ensure the investor is proper.


In the event that you workout your cooling-off liberties, the engine automobile investor must get back any trade-in car & most of the cash you have online payday loans Georgia state got compensated, but could keep:

You might have other grounds to cancel the agreement that do not need the re payment of a penalty, therefore get advice about all of your liberties.

In the event that engine automobile investor will not return your hard earned money (less the penalty) or keeps your trade-in car, you’ll connect with the Victorian Civil and Administrative Tribunal to really have the trade-in or money automobile came back. In the event that engine vehicle investor gets rid of your trade-in car you are able to connect with the Motor Car Traders Guarantee Fund for payment.[vi]


If finance had been arranged, you may need certainly to inform the finance business you have actually terminated the agreement to purchase the vehicle. Seek advice in what is necessary in your circumstances.[vii] You may want to pay finance costs currently incurred beneath the agreement.


The 3 time period that is cooling-off maybe perhaps not use in most circumstances, such as for instance whenever:

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More Information

Customer Affairs Victoria Tel: 1300 55 81 81

Warning: This reality sheet is actually for information just and may never be relied upon as legal services. These records is applicable just in Victoria, Australia and ended up being updated on 6 2017 june.

[i] Motor Car Traders Act 1986 (Vic) s 43

[ii] Motor Car Traders Act 1986 (Vic) s 43(1A)

[iii] Motor Car Traders Regulations 2008 (Vic) r 22, as amended by Motor Car Traders Amendment (Red Tape decrease) Regulations 2014 (Vic)

[iv] Motor Car Traders Act 1986 (Vic) s 43(2), as amended by customer Affairs Legislation Amendment Act 2014 (Vic) s 39

[v] Motor Car Traders Act 1986 (Vic) s 43(4)

[vi] Motor Car Traders Act 1986 (Vic) s s76(1)(a), (1)(g)

[vii] parts 21 or 134 associated with the nationwide Credit Code may possibly provide assist with customers wanting to cancel credit agreements in a few circumstances

[viii] Motor Car Traders Act 1986 (Vic) s 43(1), (2), (7)


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